The end of a free bus service could mean more tourists driving between Orlando International Airport and Walt Disney World.


What You Need To Know

  • Disney has discontinued its Magical Express, the free bus service that carried passengers between MCO and Disney hotels

  • An average of 14,000 passengers used Magical Express every day

  • Disney says visitors have more options for transportation

  • Mears and the Sunshine Flyer are offering new bus services between the airport and Disney, for a fee

Disney ended its Magical Express, a free bus service for guests traveling between the airport and Disney’s resorts.

“I’m very sad — something we looked forward to for all of our vacations, and it was free,” said Kaylee Shibley, who was traveling with her father from Minneapolis.

At its peak, the Magical Express moved an average of 14,000 passengers in and out of the airport daily, according to Roger Chapin, a spokesperson for Mears Motor Coach.

Mears operated Magical Express for Disney since its inception in 2005.

That’s approximately 5 million people a year not taking a rental car, taxi or Uber between the Orlando airport and Walt Disney World.

The Magical Express was a “very efficient movement of people, less cars on the road, less traffic, less people wondering around the airport not knowing where they’re going,” Chapin said.

A Disney spokesperson told Spectrum News that guests have more options when picking their transportation compared to 15 years ago.

“These options are becoming more popular for vacationers, providing more flexibility and saving time, so they can better plan their day at their convenience,” a Disney spokesperson said in a statement.

But those options, unlike Magical Express, cost visitors, like the Shibleys, money.

“We did consider Lyft, we did consider Uber,” said Shibley's father, Shawn Shibley. "We checked Uber and a one-way ride to Disney would cost $38.31."

But getting caught going to the resorts during a busy time, experts say surge pricing can cost people double or even more.

Disney may be betting on a connection to Brightline — the high-speed rail company has announced it’s looking to connect Orlando International Airport to Disney Springs.

But such a route is years away.

In the meantime, Chapin said Mears is trying to fill the void left by the Magical Express.

The company is offering a new option called Mears Connect, a one-way ticket that will cost an adult $16 to travel between the airport and a Disney hotel.

“This can now move people in the same highly efficient manner from their airplanes, through the airport, off the curb and to the resort so they can start their vacation,” Chapin said.

Mears is even using the same Magical Express buses, just with new wraps.

Its similarities, despite the cost, is what led the Shibleys to go with Mears Connect.

 “Wasn’t sure how many cars were going to be available for Lyft or Uber — this is the best alternative we have today,” said Shawn Shibley.

Mears also offers an express service that takes guests directly to their Disney hotel, without having to stop at other resorts. That price increased this week to $250 for a round trip for up to four passengers.

The Sunshine Flyer is another new bus service taking guests from the airport to Disney resorts, at a one-way cost of $17 for an adult.

That service begins Feb. 1.