ORANGE COUNTY, Fla. – For the first time, six Orlando Health locations began welcoming in people 65 and older with appointments for the vaccine on Monday. 


What You Need To Know

  • Orlando Health locations offering vaccines to people 65 and older

  • The health care system is now able to make the vaccine available to more residents

  • However, with demand high, some are unable to sign up for an appointment

The supply of vaccine is allowing the health-care system to make that change and make the vaccine more readily available for central Florida residents. 

But even as more counties and health-care groups are able to offer the vaccine for those over 65, still not everyone is able to sign up. 

Demand for the vaccine is far outpacing supply right now as thousands of Floridians wait their turn.  But technological issues are leading some seniors to hit a wall when it comes to registration, and they’re getting frustrated. 

“We’re willing to wait our turn, it’s just we don’t want to be overlooked,” said Robin Grammer, a Pine Hills resident. 

For weeks now, Robin Grammer and her brother Edward have been trying to get registered to receive the COVID-19 vaccine. 

“I pretty much get the same story every time I go,” said Edward Grammer, a Pine Hills resident. 

Every time, technology throws up a barrier.

“I’ve been trying to get one really for my sister and my wife, my wife’s 81 and she’s 72," Edward Grammer said. "And we’ve about come to the conclusion that we’re just not going to get it until we can walk in somewhere or whatever because I know my sister, she’s never owned a cell phone and doesn’t have an email address and my wife doesn’t have an email address."

Orange County Mayor Jerry Demings said Friday that for those over 65 in need of help, the Pine Hills, Holden Heights, East Orange, and Taft community centers can help register people to get a vaccine appointment. 

"We have trained personnel at four of our Orange County community centers to help register seniors to get the vaccine. The website for making appointments again is managed by the state department of health but at our community centers, our staff is there to help facilitate them getting online to make any registrations," Demings said. "Again, this is for people who do not have the technology at home and need assistance through that process. "

As supply grows, the Grammers are hoping the signups simplify. Without access to a computer or email address, they're hoping to see something change for them and seniors like them all around the sunshine state. 

With ready supply of vaccine now available for thousands at Orlando Health, Monday marked a big change for many in central Florida.

“I think this is a turning point for us,” said George Ralls, Chief Medical Officer at Orlando Health.  "It's a really good feeling for everybody involved. It's great for the patients, it's great for the community, it's really great for the team members of these folks, especially those ones that were at the hospital sites vaccinating all last week. They've been dealing with COVID patients and the consequences of that for so long, that to be a part of this positive shift is really, really meaningful I think."

Six Orlando Health locations began vaccinating those over 65 Monday, moving smoothly through around 1,500 people. With 10,000 additional doses arriving Monday, Ralls said they’re moving through those doses quickly.

“Based on what we’re seeing today, I think we’re going to get through that 10,000 this week easily,” Ralls said. 

While appointments fill up fast, Ralls said there are a few requirements. 

“They do need contact information, they have to have a computer and that has been one of the challenges not just here but across the country. There is a technological component to the scheduling. Once they get their appointment and put in their contact information, it’s pretty straightforward," Ralls said. 

A spokesperson for Orlando Health said if you don’t have an email address or if your family has just one email address for multiple people, you can make up a dummy email address when you register for your appointment. When you arrive for your vaccine, staff will fill out accurate paperwork with you there on site. 

And if you can assist an older family member in helping them to register for the vaccine, that can help speed up the process, too. 

"I helped my mother, my mother's 88-years-old and we went through that as well. I asked her, what can I do to help and we got through it," Ralls said. “Our goal is to make it easier for people to access the vaccine.”

The Grammers too are hoping that this registration process gets easier so they can finally put their names down on a list for appointments. 

“We would take it if we could get it, yes,” Edward Grammer said. ​