Ocala Utility Services (OUS) is warning consumers of a bill payment scam that alleges their electricity will be turned off unless they make a payment.
OUS is advising consumers to hang up the phone if they receive a call that claims their electricity will be turned off within hours unless they make an immediate payment by credit or debit card.
The utility company wants to remind consumers that it never contacts consumers to demand a prepaid debit or credit card payment to avoid an immediate service disconnection. OUS said it offers numerous payment options including online, by phone, by automatic bank draft, by mail or in person.
OUS said there are a couple of red flags that consumers should be aware of:
• Be suspicious of callers who demand immediate payment for any reason.
• Never give out personal or financial information to anyone who calls or emails you.
• Never wire money or provide debit or credit card numbers to someone you do not know.
Individuals who do receive such a call are asked to contact police immediately or OUS directly at 629-CITY.