Multiple Allegiant Air flights into and out of Orlando-Sanford International Airport have been delayed after the airline said its computer system went down nationwide Friday morning.

Officials at Orlando-Sanford Airport said all travelers flying Allegiant should expect 1- to 2-hour delays.

A message posted on Allegiant's website Friday morning read:

The Allegiant website is currently unavailable.

Thanks for your patience. Please try again in a few minutes.

The website was restored later Friday afternoon.

Allegiant said an internal system that handles the airline's check-in and passenger processing went down nationwide around 5:25 a.m. PDT (8:25 a.m. EDT), and Allegiant's team is working aggressively to resolve the issue.

———————————————

Rescheduled, cancelled flights

Allegiant released the following statement with information on rescheduled flights. Those involving Orlando-Sanford are in bold:

An Allegiant computer system outage has caused several operational delays and cancellations on Friday, July 18. Customers booked on the following flights will be contacted directly by a member of Customer Care with detailed reschedule and-or compensation information.

Please note, Allegiant will contact customer at the phone number provided by customers at time of booking. Customers who cannot be reached at the phone number they provided should call (702) 505-8888. Customers should also sign up for flight alerts here.

The following flights originally scheduled to operate on Friday, July 18 will now operate on Saturday, July 19:

Flight 644:
Orlando-Sanford International Airport (SFB) to Newport News-Williamsburg International Airport (PHF)

Flight 645:
Newport News-Williamsburg International Airport (PHF) to Orlando-Sanford International Airport (SFB)

Flight 638:
Orlando-Sanford International Airport (SFB) to Concord Regional Airport (USA)

Flight 639:
Concord Regional Airport (USA) to Orlando-Sanford International Airport (SFB)

Flight 890:
St. Petersburg-Clearwater International Airport (PIE) to Ft. Wayne International Airport (FWA)

Flight 891:
Ft. Wayne International Airport (FWA) to St. Petersburg-Clearwater International Airport (PIE)

Flight 854:
St. Petersburg-Clearwater International Airport (PIE) to South Bend Regional Airport (SBN)

Flight 855:
South Bend Regional Airport (SBN) to St. Petersburg-Clearwater International Airport (PIE)

Flight 174:
Phoenix- Mesa Gateway Airport (IWA) to Pasco Tri-Cities Airport (PSC)

Flight 175:
Pasco Tri-Cities Airport (PSC) to Phoenix-Mesa Gateway Airport (IWA)

Flight 516:
Las Vegas McCarran International Airport (LAS) to Fresno Yosemite International Airport (FAT)

Flight 517:
Fresno Yosemite International Airport (FAT) to Las Vegas McCarran International Airport (LAS)

Flight 528:
Las Vegas McCarran International Airport (LAS) to Stockton Metropolitan Airport (SCK)

Flight 529:
Stockton Metropolitan Airport (SCK) to Las Vegas McCarran International Airport (LAS)

Flight 564:
Las Vegas McCarran International Airport (LAS) to Eugene Airport (EUG)

Flight 565:
Eugene Airport (EUG) to Las Vegas McCarran International Airport (LAS)

Flight 462:
Las Vegas McCarran International Airport (LAS) to Laredo International Airport (LRD)

Flight 463:
Laredo International Airport (LRD) to Las Vegas McCarran International Airport (LAS)

For passengers delayed overnight, Allegiant will provide the following compensation:

  • Full refund of the price of passengers' affected flight.

  • $200 voucher, good for future travel on Allegiant.

  • Reimbursement for hotel accommodations for displaced passengers.

The following flights, originally scheduled to operate on Friday, July 18 have been cancelled and will not be rescheduled:

Flight 696:
Orlando-Sanford International Airport (SFB) to Knoxville McGhee Tyson Airport (TYS)

Flight 697:
Knoxville McGhee Tyson Airport (TYS) to Orlando-Sanford International Airport (SFB)

Flight 428:
Las Vegas McCarran International Airport (LAS) to Rapid City Regional Airport (RAP)

Flight 429:
Rapid City Regional Airport (RAP) to Las Vegas McCarran International Airport (LAS)

Flight 452:
Las Vegas McCarran International Airport (LAS) to Austin-Bergstrom International Airport (AUS)

Flight 453:
Austin-Bergstrom International Airport (AUS) to Las Vegas McCarran International Airport (LAS)